AREA DIRECTOR
TORONTO

ABOUT

Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario.

The Bayshore brands extend across four business divisions: Bayshore Home Health (medical and non-medical home care and staffing services, plus therapy and rehab services), Bayshore Home Care Solutions (home care services for government care programs), and Bayshore Specialty Rx (specialty pharmacy, infusion and pharmaceutical patients support services).

Additional information on Bayshore HealthCare can be found on their website at www.bayshore.ca.

 

HOW TO APPLY

For the Bayshore HealthCare – ICS Area Director – Toronto, role please send resumes to resumes@elite-minds.com. We thank all candidates who apply, however, only those selected for an interview will be contacted.

 

MANDATE

The Area Director, under the direction of the Operations Director, is accountable for all aspects of Branch Office operations including business development through marketing and sales, human resources, budget and finance, quality management, information systems, and the integration of directives from the National Service Centre and local health authorities.

DELIVERABLES

PRIMARY RESPONSIBILITIES

BRANCH OPERATIONS

• Organize Branch Office operations and staffing such that all required tasks are carried out effectively and efficiently; proactively anticipate and manage
• Implement and Support Company sponsored programs, such as clinical, marketing, risk management and so forth, in accordance with policy and process. Proactively suggest ideas for development of new programs to corporate and division support
• Manage human resources with respect to strategic manpower planning, recruitment, selection and retention of qualified staff, orientation and training, compensation, discipline, employee recognition and the implementation of relevant
• Ensure that client care and service are delivered in accordance with local, provincial, and federal legislation and with Bayshore Home Health’s Code of Ethics, Statement of Client Right and Responsibilities and Standards of Practice; manage all contractual agreements and liaise with funding partners and
• Collaborate in the implementation and maintenance of the office information systems and ensure the availability of local systems
• Lead the integration of client satisfaction initiatives; ensure that all client concerns and complaints are followed up and outcomes
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and
• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore
• Complete other tasks as

BUSINESS DEVELOPMENT

• Develop and lead the implementation of annual business and marketing plans; monitor and evaluate outcomes in relation to defined goals and objectives; prepare and submit an Annual Report within two months of fiscal year
• Participate in the development and implementation of the corporate strategic business and marketing plans as
• Promote Bayshore Home Health through participation in local healthcare or business committees as well as community

FINANCIAL MANAGEMENT

• Develop, implement and evaluate, in keeping with direction from the Operations Director, an internal financial system that is accurate and
• Prepare an annual budget and subsequently manage expenses in relation to revenue; analyze the ongoing financial status of the Branch to ensure that established financial goals are being achieved; complete monthly and annual financial reports as requested

QUALITY MANAGEMENT & CI

• Lead the development, implementation and evaluation of the Quality Management System; coordinate continuous improvement
• Arrange internal quality audits and reviews as requested by the National Service
• Complete all required Quality Management

HEALTH & SAFETY

It shall be the responsibility of every Area Director to ensure that employees are trained in and follow safe work procedures, company health and safety policies and all applicable federal, provincial and municipal regulations.

The Area Director will co-operate fully with the Safety Representative/Joint Health and Safety Committee and ensure that all employees share responsibility to identify and solve workplace health and safety problems.

IDEAL CANDIDATE

QUALIFICATIONS

Education – A Bachelor’s degree in Business or a health-related discipline. The Area Director must have a solid knowledge of the principles, practices and methods of business development, operations, service delivery, financial management and control, program development, implementation and evaluation, and human resources practices.

EXPERIENCE

At least five years of progressively responsible recent experience in management, two of which were at a supervisory level and preferably in a health care setting; strong track record in leading the development and integration of profitable business and marketing plans; demonstrated ability to handle all aspects of human resources and oversee information systems.

OTHER

Exceptional interpersonal skills and decision-making skills; ability to handle difficult situations in an objective consistent format; strong entrepreneurial and marketing skills; ability to work independently and effectively lead a team; demonstrated knowledge of personal computers and related software such as Windows and payroll/billing systems; commitment to continual learning; above average report writing and communication skills; valid driver’s license and willingness to undertake out-of-town travel as required.

LEADERSHIP COMPETENCIES

Transformational Leadership

Business/Financial Acumen

Learn & Be Curious

Customer Centric

Deliver Results

Ownership

Earn Trust

High EQ